Privacy Policy

Fortified Asset Solutions ("we," "us," "our") operates this website and provides handyman and home repair services in the Pensacola, Florida area. This Privacy Policy explains what information we collect, how we use it, and your choices — including our SMS text messaging program.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact or estimate-request form, call or text us, or otherwise communicate with us. This may include your name, phone number, email address, property address, and details about the job you're inquiring about.

2. How We Use Your Information

We use the information you provide to respond to estimate requests, schedule and perform services, communicate with you about your project, and — where you've opted in — send you text message or email updates. We do not sell your personal information.

3. SMS / Text Messaging Program

If you opt in to receive text messages from us (for example, by checking the SMS consent box on our contact form, or by replying to a message from us), you may receive messages related to your service request, including appointment confirmations, scheduling updates, and occasional messages about our services. Message frequency varies. Message and data rates may apply. You can reply HELP for help or STOP at any time to opt out.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell or rent your personal information. We may share information with service providers who help us operate our business (such as scheduling or communications software), and as required by law. As stated above, SMS opt-in consent data is never shared with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Your Choices

You can opt out of text messages at any time by replying STOP to any message from us. You can ask us not to contact you by email or phone by contacting us using the information below. You may also request that we delete the personal information we hold about you, subject to any legal recordkeeping requirements.

6. Data Security

We take reasonable measures to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

This website uses only the minimal cookies and similar technologies needed to operate and secure the site — for example, essential security cookies set by our hosting provider (Cloudflare) to protect against spam and abuse. We do not use advertising cookies, cross-site tracking cookies, or third-party analytics that build marketing profiles. You can block or delete cookies in your browser settings at any time; the website will continue to work.

We do count a few anonymous actions on our own website — for example, that someone tapped the phone number or that the estimate form finished loading — so we can tell whether the site is actually working. This is our own counter running on our own domain. It records the event, the page it happened on, and a rough screen-size category. It does not set a cookie, does not store your IP address, and does not create any identifier for you, so these counts cannot be linked to you or followed from one visit to the next or onto any other website. If your browser sends a “Do Not Track” signal, we do not count anything at all.

If you open our quote form from a tagged link, such as a Google Business Profile post, we may keep the post's source and campaign label with the request you submit. This helps us see which posts bring quote requests. We keep only those campaign labels, not the full link or unrelated information in it. They stay with your unfinished quote for up to 30 minutes so you can finish the form; we do not create a visitor ID or use a marketing cookie. We do not collect these campaign labels when your browser sends a “Do Not Track” signal.

Optional map and customer-review panels connect your browser to Google or HighLevel only when you choose to show them. You can contact us and use the rest of the site without loading those panels. The map links to Google's privacy policy beside its display control.

8. Children's Privacy

Our services and this website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our site or services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

Questions about this policy or your information? Contact us:

• Phone: (850) 266-7764
• Email: contact@fortified-assets.com
• Service area: Pensacola, FL

See also our Terms of Service, including our SMS Terms & Conditions.